Putting the Fax Straight: and Website Defacement

Blog Post created by patrick_hellen on Oct 15, 2013

We want to share a short update regarding the defacement of and last week. A malicious 3rd party, claiming to be KDMS, changed the DNS settings with our domain registrar,


We have heard from that the attacker did NOT use a spoofed change request fax as originally and unintentionally communicated by It’s more likely the attackers used other social engineering techniques, resulting in compromised credentials of a employee. 


We’re waiting for the incident report from and will share more details when we have them so that we can all learn from the incident.